Welcome, U.S. Veterans, Service Members, Spouses, and Dependents:

The Parkland College district is home to roughly 16,000 veterans and Parkland served 645 veterans in 2015. We are committed to providing veterans with a successful educational experience. Listed below are programs and services available to veterans, active duty military personnel, and their families.

Look here for services you may need to receive federal and state Veterans Administration benefits, enroll at Parkland College, and navigate the college experience. Be sure to contact us if you need further assistance. May you enjoy great success in your post secondary scholastic pursuits.


The Office of Admissions and Records is available by walk-ins or appointments in room U214. For more information, contact their office by phone at  217/351-2482 or by email at

  • Military transcripts - To have your military transcripts evaluated for credit:

Please note! Having your military transcripts evaluated for credit may impact financial aid eligibility.

  • Active duty members must make sure to speak with their Educational Services Officer (ESO) prior to registering for any courses.
  • Reserve Officer Training Corps (ROTC) - This Army, Navy, and Air Force program is available to Parkland students in collaboration with the University of Illinois. Interested students should contact the U of I ROTC instructor at 217/244-1407. Then, complete the concurrent enrollment form for ROTC with Parkland's Admissions office. After receiving Admission's signature, turn the form in to the U of I ROTC program. At the end of the semester, submit transcripts detailing your grades to Parkland's Admissions Office.
  • Servicemembers Opportunity College (SOC) - Parkland College is a SOC member. Colleges and universities participating in SOC agree to remove obstacles in higher education for persons serving in the military.
  • Concurrent Application (CONAP) - This program allows recruits to the U.S. Army to be admitted into Parkland College at the time of entry into the Army. Under CONAP, students will be committed to the graduation criteria of the catalog of the year in which they are admitted regardless of the date of enrollment. Students also have the option to graduate under the requirements of any subsequent catalog.
  • CHAMPVA verification of enrollment - Complete the verification of enrollment form in the Admissions office. An Admissions processor will complete the verification and send it to CHAMPVA for you.
  • Re-enrollment - If a lapse in enrollment occurs due to military service, students are eligible to be readmitted with the same academic status held during their most recent period of attendance. If you are a returning after a lapse due to military service please contact Kristina Taylor. In accordance to federal student aid policy, students must notify Parkland of their military service and intent to return to school.

645 veterans served in FY2015
Anticipated 645 in 5 years, 613 in 10 years.

Office of Financial Aid and Veteran Services

The Office of Financial Aid and Veteran Services is located in room U286. Walk-in appointments are available. For more information, contact Kristina Taylor, Coordinator of Veterans and Military Personnel Student Services, at 217/351-2222 or by email at

  • The Office of Financial Aid and Veteran Services will help you file the appropriate forms to process your educational benefit claims with the Federal Veterans Administration (VA), the State of Illinois Veterans Administration, Illinois Student Assistance Commission (ISAC), and the Department of Education. We are also available to answer questions about veterans’ benefits and financial aid, and direct you to college support services that will help you succeed in college courses. We process the following benefits:
    • State of Illinois Monetary Award Program (MAP)
    • Federal Supplemental Education Opportunity Grant (SEOG)
    • Federal Work Study (FWS)
    • Federal Pell Grant
    • Federal Direct Subsidized loans
    • Federal Direct Unsubsidized loans
    • Federal Direct Parent (PLUS) loans
    • Alternative loans
    • Scholarships
    • All Federal VA benefits, including CH33, CH30, CH35, CH31, CH1606, CH1607
    • All State of Illinois VA benefits, including Illinois Veterans Grant (IVG), Illinois National Guard Grant (ING), and MIA/POW scholarship.
  • We provide an individual orientation to all veterans using their VA educational benefits at Parkland College for the first time.
  • Veterans Residency - All service members and their dependents who are stationed and living within the college district are authorized to attend Parkland and pay tuition and fees at the in-district rate if they are using veterans education benefits.

Our veteran and military personnel student services coordinator, Kristina Taylor, is available to assist you with the resources offered through the Financial Aid and Veteran Services Office. You can contact her by phone at 217/351-2222, or by email at

324 veterans were served in FY2018
Anticipated 329 in 5 years, 434 in 10 years.

Veterans Tutorial Assistance

If you are eligible for education benefits and you need help in a subject, you can get supplemental payments for tutorial assistance. The subject must be necessary for the completion of your approved program. You must be training at one-half time or more in a post-secondary program at an educational institution. You can get tutorial assistance for a course you are passing if your grade will not be credited toward completion of your program.

The VA will pay up to $100 per month for your tutorial assistance. The tutorial assistance you get will be in addition to your regular monthly education benefits for going to school. The limit for tutorial assistance is 12 times the maximum monthly rate of $100 (i.e., $1,200).

If you are training under Chapter 30, 32, 1606, VA will not charge entitlement for your first $600 of tutorial assistance. For tutorial assistance over $600, VA will charge one month of entitlement whenever you receive an amount equal to the full time monthly rate for going to school.

If you are training under Chapter 35, VA will not charge you any entitlement when you get tutorial assistance.

462 veterans were served in FY2015
Anticipated 462 in 5 years, 439 in 10 years.

Accessibility Services

The Office of Accessibility Services works in partnership with the greater college community to facilitate equal access for students with disabilities to the educational programs, services, and activities of Parkland College in accordance with federal law. Services are available by walk-in or appointment in room U260. For more information, contact them by phone at 217/353-2338 or email

Accommodation requests and eligibility

Students who wish to request academic adjustments/accommodations or auxiliary aids may do so by submitting proper documentation to the Office of Accessibility Services. Eligible students may receive one or more of the following:

  • alternate testing arrangements
  • textbooks in alternate formats
  • sign language interpreters
  • special classroom seating
  • equipment
  • note takers
  • interpreters
  • TTY or Sorenson videophone
  • Assistive Technology Lab

If you need assistance from the Office of Accessibility Services they can be reached by phone at 217/353-2338 or by email at

102 veterans were served in FY2017.
Anticipated 107 in 5 years, 112 in 10 years.

Business Office

The Business Office is the point of contact for billable scholarships and for paying your tuition. Services are available on a walk-in basis in room U247 or by phone at 217/351-2233.

  • Military Spouse Career Advancement Accounts (MyCAA) - The Department of Defense’s expanded Military Spouse Career Advancement Accounts program is offering up to $4,000 to military spouses who are interested in pursuing two-year degree programs, licenses, or credentials leading to careers in high-growth, high-demand portable career fields. MyCAA financial assistance pays for expenses such as post-secondary education and training, tuition, licensing, and credentialing fees. Spouses of active duty members and activated members of the National Guard and Reserve components are eligible. Eligible spouses who are ready to explore portable careers options and develop a career goal and plan should establish a MyCAA Account by visiting the MyCAA website. Once spouse profile information is provided, DOD will verify MyCAA eligibility through DEERS. The spouse and Parkland will be notified of his/her eligibility status through the MyCAA messaging system. For assistance with this, contact Kristin Mitchell by phone at 217/351-2215 or by email at
  • Parkland College no longer bills for Tuition Assistance. 
  • Refund Policies: Tuition and Fees 
    • There will be a fullrefund of tuition and fees for any course cancelled by the college 
    • No refundwill be granted when a student is dismissed or suspended from the college fordisciplinary reasons. 
    A student who believes an exception should be made to therefund policy should complete a Request for Billing Adjustment form availablefrom the cashier (U250).

    645 veterans were served in FY2015
    Anticipated 645 in 5 years, 613 in 10 years.

    Counseling Services

    Counseling Services is available to assist with a variety of needs. Academic advisors are available to assist with selecting a major and creating an educational plan, and counselors can provide personal counseling services for issues that you may be facing. Services are available by walk-in or appointment in room U267. Online advising is also available for students in good standing who have completed the orientation session with an advisor. For more information, contact Joseph Talavera, assistant, at 217/351-2219 or by email at

    • A team of academic advisors has been specifically trained to understand which classes will be acceptable for you to take when receiving Federal VA Education benefits. These advisors complete audits on your classes each semester to make sure that you are on track to earn your degree. The following advisors are designated as academic “veterans advisors”:
      • Dennis Cockrum - verifies students’ schedules with last names beginning with the letters A-E. He can be contacted by phone at 217/353-2254 or by email at
      • Myriah Benner-Coogan - verifies students’ schedules with last names beginning with the letters F-L. She can be contacted by phone at 217/351-2478 or by email at
      • John Sheahan - verifies students' schedules with last names beginning with the letters M-R. He can be contacted by phone at 217/351-2555 or by email at
      • Katie Schacht - verifies students' schedules with last names beginning with the letters S-Z. She can be contacted by phone at 217/373-3824 or by email at
    • Personal counseling is available free of charge to those in need. Dennis Cockrum, counselor, is knowledgeable on veterans issues as well as disability concerns, family issues, grief and loss, lesbian/gay/bisexual/transgender, low self-esteem, and relationship concerns, among others. He can be contacted for an appointment by phone at 217/353-2254 or email at
    • Career counseling can help you decide what degree program is best suited to your individual skills. To schedule a career counseling appointment call 217/ 351-2412. Career counselor Carrie Harris can also help you with:
      • Individual Job Search Counseling:
        • Constructing a well-written resumé targeted to a specific position/business/industry.
        • Composing a cover letter giving a brief introduction regarding the skills, abilities, experience, education that qualify you for the position.
        • Job interview preparation with typical questions and suggested answers.
        • Identifying on and off campus employment opportunities and resources.

    324 veterans were served in FY2018 
    Anticipated 329 in 5 years, 334 in 10 years.

    TRiO Student Support Services

    A TRIO/SSS participant receives support services aimed at promoting academic and personal development. Services are available by walk-in or appointment in room U270. For more information on the TRiO program, contact Mary Catherine Denmark, director, by phone at 217/353-2266 or by email at

    10% of available grant money is set aside for eligible veterans.

    • The services offered include:
      • Individualized tutoring
      • Cultural activities
      • Four-year college visits
      • Equipment lending program (includes laptop computers, graphing calculators, micro cassette recorders, and USB thumb drives)
      • Multipurpose room for studying or tutoring, five computers with free limited printing, and reference books
      • Personalized skill building workshops
      • Student leadership opportunities
      • Peer mentoring program
      • Scholarship

    4 veterans were served in FY2017
    Anticipated 9 in 5 years, 14 in 10 years.

    Student Veterans Association at Parkland (SVAP)

    The Student Veterans Association at Parkland (SVAP) is a student-led organization committed to fostering a veteran friendly climate on campus. This organization is open to all interested individuals, with officer positions being reserved for veterans or active duty military personnel. SVAP meets the first Tuesday of every month from noon–1pm in room U299. For more information, you can contact the staff advisor, Kristina Taylor, by phone at 217/351-2222 or by email at

    • SVAP organizes and presents the college’s annual Veterans Day Ceremony in the college center.
    • Provides camaraderie and a feeling of connectedness for veterans and active duty military personnel considering the unique nature of their experiences.
    • Provides advocacy, support, social, and recreational activities.

    20 veterans were served in FY2015
    Anticipated 20 in 5 years, 19 in 10 years.

    Center for Academic Success (CAS)

    The Center for Academic Success is available for walk-ins in room D120. For more information contact Anita Taylor, assistant, by phone at 217/353-2005 or by email at

    The Center for Academic Success provides a range of academic support services to enable you to learn well, grow as a student, succeed in your classes, and excel at what you do. These services include the following:

    • Tutoring and Learning Assistance: Make use of walk-in tutoring services provided by faculty, staff, and trained peer tutors, Monday through Friday. Many students come to get help in reading, writing, math (all levels), and many other subjects. We also provide study skills advice.
    • For-credit Instructional Modules and Supplemental Tutorials: Enroll in one-credit hour tutorials to supplement classroom instruction in reading, writing, ESL, math, chemistry, and study skills. Modules are available to eligible students to complete certain developmental coursework requirements.
    • Advising and Advocacy: Work with our team of advocates and academic advisor to plan a semester schedule, understand transfer requirements, or manage issues that stand in the way of school.

    194 veterans were served in FY2017.
    Anticipated 199 in 5 years, 104 in 10 years.