Refund Policies

No refund will be granted when a student is dismissed or suspended from the college for disciplinary reasons.
A student who believes an exception should be made to the refund policy should complete a Request for Billing Adjustment form.

In accordance with federal regulations, if a student does not claim their refund from federal financial aid, the money must be sent back to the U.S. Department of Education no later than 240 days after the check was issued or electronic fund transfer (EFT) was made.

Full-semester Courses

  • Full refund of tuition and fees for any course cancelled by the college.
  • Full refund of tuition and fees will be made if an official drop without record from full-semester courses occurs during the first week of the semester.
  • No refund of tuition and fees will be made for official withdrawal from full-semester courses after the first week of the semester.

Summer Courses

  • Full refund of tuition and fees for any course cancelled by the college.
  • Full refund of tuition and fees will be made if an official drop without record occurs during the first week of the class session.
  • No refund of tuition and fees will be made for official withdrawal from summer classes after the specified drop periods.

Part-semester Courses

  • Full refund of tuition and fees for any course cancelled by the college.
  • Full refund will be made if the official drop without record occurs during the first week of the session.
  • No refund of tuition and fees will be made for official withdrawal from part-semester courses after the drop period.

Noncredit Courses

  • Full refund for any noncredit workshops/courses cancelled by the college.
  • Full refund of tuition will be made if an official drop is made before the first day of the workshop/course.
  • No refund will be made if the drop is made after the workshop/course has started.

Receiving Your Refund

Refunds for the 2025 semester will be processed on February 21. Please visit Self Service and verify that your address is valid. If your address is not valid, please contact admissions at admissions@parkland.edu with your correct address. If you prefer your refund be directly deposited into your bank account, please follow the instructions below prior to 5 pm on February 19.

  1. Visit connect.parkland.edu
  2. Click the Self Service button
  3. Select Banking Information
  4. Click "+Add an Account" button at top right
  5. Click the Activate button and then click Next
  6. Enter account information
  7. Check the "I agree to the terms and conditions" box at the bottom left and click Submit.
             Note: Disregard the "Not Verified" note. That is for office info only!

Helpful Tips

  • Make sure your account and routing numbers are correct – the Business Office cannot double check these!
  • Your name must be on the bank statement. 
  • We cannot direct deposit to prepaid debit cards; bank accounts only. 

If you have questions, please contact the Cashiers Office by phone at 217/351-2233 or email businessoffice@parkland.edu