Tech Service Desk

Student Technicial Assistance & Resources
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Need assistance in navigating and using any of Parkland's online systems? Need to report a technical issue? The Tech Service Desk is here to help students, faculty, and staff! We believe that technology should support you and that’s why we’re here to help!

In-person Assistance in A184: (Hours listed are for fall and spring semesters)
  • Monday-Thursday: 7:30 am to 6 pm
  • Friday: 7:30 am to 5 pm
 In-person Assistance in the Parkland Library (Tech SD Satellite):
(Hours listed are for fall and spring semesters)
  • Monday-Thursday: 10 am to 2 pm
  • Friday: 10 am to 12 pm
Virtual / Phone Assistance:
Holidays and Breaks:
 Please note that the Tech Service Desk observes the following holidays:
Martin Luther King Jr. Day, Spring Break Day, Memorial Day, July 4th Holiday, Thanksgiving Break, and Winter Break.

***IMPORTANT NEWS: Student email and Cobra email were successfully switched over to Microsoft Outlook on the morning of 3/21/16. Please click on the following link for information on the new email system

Need assistance with ParklandOne Password Station? Please see
Need more information about Microsoft Office 365? Please see  


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2400 West Bradley Ave | Champaign, IL 61821 | 217.351.2200 | 888.467.6065
The Mission of Parkland College is to engage the community in learning.