Tech Service Desk

Student Technicial Assistance & Resources
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Need assistance in navigating and using any of Parkland's online systems? Need to report a technical issue? The Tech Service Desk is here to help students, faculty, and staff! We believe that technology should support you and that’s why we’re here to help!


***IMPORTANT NEWS:  New Student Email System Coming March 21 & Cobra Mail Going Away!

Student email and Cobra email were successfully switched over to Microsoft Outlook on the morning of 3/21. We will continue to test, monitor, and verify that everything is running smoothly. Please click on the following link for information and resources regarding the change.


 If you have any questions, please don’t hesitate to contact the Tech Service Desk at 217/353-3333 or


Need assistance with the ParklandOne Password Station? Please see
Need more information about Microsoft Office 365? Please see  
In-person Assistance in A184:
  • Monday-Thursday: 7:30 am to 6 pm
  • Friday: 7:30 am to 5 pm
 In-person Assistance in the Parkland Library (Tech SD Satellite):
  • Monday-Thursday: 10 am to 2 pm
  • Friday: 10 am to 12 pm
Virtual / Phone Assistance:
Holidays and Breaks:
 Please note that the Tech Service Desk observes the following holidays:
Martin Luther King Jr. Day (1/19/15), Spring Break Day (3/27/15), Memorial Day (5/25/15), July 4th Holiday (7/2/15-7/3/15), Thanksgiving Break (11/26/15-11/27/15), and Winter Break (12/24/15-1/1/16).

© Parkland College
2400 West Bradley Ave | Champaign, IL 61821 | 217.351.2200 | 888.467.6065
The Mission of Parkland College is to engage the community in learning.