Complaints

Parkland College is committed to serving all students efficiently and fairly.The College has processes in place to facilitate positive resolutions to student concerns which you can find here: Student Grievance Policy and Procedures. If your complaint has not been satisfactorily resolved through our institutional process then you may contact the Illinois Community College Board through the process described here.

If you are a distance learning (online) student and feel that your complaint has not been satisfactorily resolved through our institutional process then you may contact the appropriate agency listed below:

For students currently living in…

Complaints may be directed to…

Illinois

Illinois Community College Board

401 E. Capitol Avenue

Springfield, IL 62701

1-800-573-4604 or (217) 557-2741

California

Bureau for Private Postsecondary Education

2535 Capitol Oaks Drive, Suite 400

Sacramento, CA 95833

(916)431-6959

Massachusetts

Massachusetts Department of Higher Education

One Ashburton Place, Room 1401

Boston, MA 02108

(617) 994-6950

*All other states

Illinois SARA Coordinator

Illinois Board of Higher Education

1 N Old State Capitol Plaza, Suite 333

Springfield, IL 62701-1377

217-557-7382

sara@ibhe.org

*Students from states participating in SARA (which is all states except California and Massachusetts) should file their complaints with the Illinois Board of Higher Education.However, such students may also file a complaint with the appropriate agency in their home state.