Spring 2021 FAQ

Accessibility Services FAQ
Who do I contact if I have Accessibility Services questions? How do I contact the department?
Please contact Accessibility Services directly via email at accessibilityservices@parkland.edu or call at 217/353-2338. These are the easiest ways to reach an Accessibility Services staff member.What services are available in Accessibility Services?
Accessibility Services assists students with disabilities with determining, accessing, and using academic accommodations. We work with students on an individual basis to explore accommodations.Some of the services available are extended testing time, readers for exams, textbooks in alternate format, note taking assistance and loanable assistive technology.In order to be eligible for these accommodations you must first register with Accessibility Services by contacting accessibilityservices@parkland.edu or call 217/353-2338.Parkland has a mandatory face covering policy. I am unable to wear a face covering. What should I do?
Please contact Accessibility Services with medical documentation. We will review this confidential medical information and discuss options with you.We are here to support you through your educational career. Please contact us accessibilityservices@parkland.edu or call 217/353-2338 to learn more about how Accessibility Services can assist you.
Career Services FAQ
What services does Career Services provide?
Career Services offers one-on-one advising sessions to assist students in exploring interests, skills, and values to select their college majors and career goals, as well as assistance with resume writing, interviewing skills, and other job search strategies.In addition, Career Services offers classroom and community presentations.Who and how do I contact Career Services?
Parkland College's Career Counselor, Brennon Hightower, is available via email at bhightower@parkland.edu.To schedule a career advising session, please email careerservices@parkland.edu.Do I have to come in or is there an online option?
Career advising appointments are best handled via Microsoft Teams. Simply send an email to careerservices@parkland.edu to schedule.What is Remote Career Support?
Our Remote Career Support initiative offers students and the community immediate access to a wealth of career service resources designed to get you back on track, including free career assessments, job postings, career tips, and more.Does Career Services offer career assessments?
Career Services offers Free Online Assessments by following the provided link, as well as assessments for a fee. A follow-up appointment with Career Services is recommended to discuss results.Assessments for a Fee
The Strong Interest Inventory is a well-known career planning tool. There is a $20 fee for the in-depth assessment.Contact Career Services to register. Follow-up appointment required.The Myers-Briggs Type Indicator has helped people gain insights about themselves and how they interact with others. There is a $20 fee for the in-depth assessment.Contact Career Services careerservices@parkland.edu to register. Follow-up appointment required.
Counseling and Advising FAQ
How do students contact academic advisors?
Advisors can be contacted directly by email or phone. Advisor contact information can be found on the Counseling Services Directory webpage. Unsure which advisor to contact? Call Counseling Services at 217/351-2219 or send an email to counselingservices@parkland.edu for assistance.How do students make appointments?
  1. The easiest way to schedule an appointment is through Counseling Services online scheduling. To learn what type of appointment is needed, check out the appointment scheduling information.
  2. Ready to schedule? Follow this link to schedule a MS Teams advising appointment. Students will need their Parkland student ID number and student email address to schedule an appointment.
  3. New to Parkland or returning to Parkland? Check out the Admissions and Records website for information on getting started at Parkland.
What is an online appointment like?
Online advising appointments are held in Microsoft Teams. MS Teams is very similar to other online conferencing or communication platforms. A MS Teams link will be sent with the appointment confirmation email. Just click the link to join!

Online appointments are just like in-person appointments. Advisors will answer questions, discuss program of study, check placement scores and prerequisites, schedule and register courses, and much more!

MS Teams allows advisors to share computer screens so students will see what the advisor sees during the appointment. Students may join a MS Teams appointment with any internet-connected device.What needs to be completed before scheduling an advising appointment?
New students (including new transfer students) should be accepted to Parkland. Official high school transcripts and college transcripts (if applicable) have been sent to Parkland. Reading, English, and math placement has been determined (via placement testing, ACT/AST scores, or transcripts).Returning students should connect with Admissions and Records (admissions@parkland.edu) to confirm that their student account is still active and then connect with the Assessment Center (assessmentcenter@parkland.edu) to see if reading, English, and math placements are still valid.Continuing students should be ready to discuss academics, outside obligations, and next destination after Parkland; bring questions; and be ready to take notes.Before an appointment, find a quiet place with a reliable internet connection. Headsets work best for appointments.Why is it important to meet with an advisor?
Advisors are not only great resources (and listeners), but will also assist students with navigating college!Advisors will assist students with:
  • choosing courses that satisfy degree requirements
  • creating degree plans, schedules, and academic goals
  • making referrals to available campus and community resources
  • understanding institutional systems, policies, and procedures
How do I make an appointment with a counselor for personal counseling?
There are different ways to schedule a counseling appointment:
  1. You can call the Counseling Services office during regular business hours at 217/351-2219 and ask about counseling services.
  2. You can send an email to counselingservices@parkland.edu, using your Parkland student email, stating you would like to receive tele-counseling services.
    1. In the email to counselingservices@parkland.edu, please include the following: your full name, your Parkland Student ID number, a contact number so we can call you to set up your intake meeting and the best times to reach you.
Does counseling sessions cost extra at Parkland?
Counseling sessions are free to all current Parkland students.How many sessions do I have with a counselor?
Every current Parkland student is allowed up to 8 individual sessions per semester and unlimited group sessions per semester.What is an online counseling appointment like?
  • For our remote counseling services, counselors use Microsoft Teams to conduct the meeting. With Teams, counselors and students are able to use their computer’s video and microphone capabilities in order to conduct “face-to-face” meetings. The meetings last up to 50 minutes.
  • For more information, please visit the Mental Health Counseling webpage.
What if I am in a crisis and I cannot reach my Parkland counselor or it’s after hours?
  • Online or “remote” counseling appointments are available during Parkland’s regular business hours. These are typically Monday-Friday, 8 am–5 pm. However, please always check Parkland’s academic calendar for holiday closures and/or summer hours. You can find the calendar here.
  • If it is after hours and you are in need of immediate mental health assistance, please call THE CRISIS LINE at 217/359-4141. Text 741741 from anywhere in the USA to text with a trained Crisis Counselor. They provide 24-hour suicide prevention and crisis hotline to the Champaign County area.
Where can I find mental health resources on Parkland’s website?
Counseling Services has several webpages full of helpful online resources. For specific mental health resources, please check out the following webpages:
Library FAQ
Is the Library open?
The library will be open reduced hours during the spring semester for limited in-person services. Please check our page at https://library.parkland.edu/Spring21FAQ for hours and contact information.

How do I borrow a laptop (or other materials) from the Library?
The library continues to make library resources available for borrowing, including loanable technology. Email library@parkland.edu for book requests; email librarytech@parkland.edu for loanable technology.

How can I get research help?
The library is offering research assistance online. Please visit the library homepage at library.parkland.edu to access our chat with a librarian service.
Mask Requirements and COVID Safety Precautions on Campus FAQ
What overall safety measures are in place for students at Parkland College?
General Information - Parkland is enforcing the governor’s Executive Order 2020-32 and working with Champaign Urbana Public Health Department (CUPHD) to attempt to keep all of its constituents safe.Does Parkland College require a self-assessment every day before I come on to campus?
Yes. All members of the Parkland College community are required to complete a self-assessment prior to each visit to campus. If you answer yes to any of the questions, then you should consider staying home. If you stay home, then you will need to follow your normal notification procedures for classroom absence. If the expected absence is more than one day, contact the Office of the Dean of Students at deanofstudents@parkland.edu or 217/353-2048, or contact your instructors directly using your syllabus contact information.Self-Assessment:
  1. Have you felt feverish?
  2. Do you have a cough?
  3. Do you have a sore throat?
  4. Have you been experiencing difficulty breathing or a shortness of breath?
  5. Do you have head or muscle aches?
  6. Have you noticed a new loss of taste or loss of smell?
  7. Have you been experiencing chills?
  8. Have you been experiencing any other symptoms (runny nose, diarrhea, nausea, vomiting, or abdominal pain)?
  9. For reported headaches, consider if the headache is: new or unusual onset; not related to caffeine or dietary reasons, such as hunger; if you have a history of migraines, cluster, or tension headaches (if headaches are typical for you).Is anyone in your household displaying any symptoms of COVID-19?
  10. To the best of your knowledge, have you come into close contact with anyone who has tested positive for COVID-19 (close contact includes household contacts, intimate contacts, or contacts within six feet) for 15 minutes or longer?
Does Parkland College require the use of face masks indoors?
Yes. To reduce the transmission of COVID-19 infection, all Parkland College students, employees, and visitors must wear a face covering in any college building, facility, and classroom. The only exception would be an employee alone in their private office space.Does Parkland College require the use of face masks outdoors?
Yes. Face coverings must also be worn in all outdoor public places and settings on campus where social distancing of six feet cannot be maintained like sidewalks, the bus stop, etc.What do I do if I am a student or employee and I have a medical condition or disability that prevents me from safely wearing a cloth face covering?
Students will need to contact the Office of Accessibility Services accessibilityservices@parkland.edu or call 217/353-2338 to begin the accommodation process BEFORE coming onto campus.Employees should notify Human Resources at hr@parkland.edu to begin the accommodation process BEFORE coming on to campus.What kind of face covering is required?
An appropriate cloth or disposable face covering that covers both the mouth and nose completely meets the requirement. Face shields are NOT acceptable face coverings. If you have any questions about acceptable face coverings, please send your questions to wellnesscenter@parkland.edu.What advantages are there to wearing face coverings?
Wearing a face covering offers protection for you and those with whom you interact. Research has shown that wearing a face covering can reduce the spread of respiratory droplets that may contain the virus, which is especially important as those with COVID-19 can be asymptomatic and still infect others. Face coverings for yourself can help protect essential workers who may be in situations where they encounter many people throughout the day and have a much higher risk of getting exposed and spreading the virus.Why are face coverings required if I am social distancing?
Until there is a COVID-19 vaccine developed, there is no 100% effective way to completely stop the spread of the virus. But there are measures available that have been proven to help slow the spread and guard against infection, such as social distancing, wearing face coverings, and washing hands with soap and water for at least 20 seconds as often as possible. For the best protection possible at this moment, it is important that we use all the tools available to us.Why am I required to wear a face covering when outside?
Governor Pritzker’s Executive Orders requires that face coverings be worn in all public settings where social distancing cannot be maintained. Examples on our campus would include traveling to and from classes, public transit, and sidewalks, among others. Other examples include local businesses and travel throughout the state and community.Do these safety requirements apply when working off-campus, such as college facilities or properties?
Yes. Parkland employees and students are required to follow the same safety measures in any college-owned or operated facility that they are following on-campus, regardless of proximity to campus. Students are expected to follow any facility rules when attending off-campus clinicals, internships, or other educational-affiliated component.What if a student refuses to wear a face covering inside Parkland College or its facilities?
If a student does not wear a face covering, a member of Parkland’s faculty, staff, or administration will ask for them to put on one. If the student does not comply, they will be asked to leave campus or be escorted out, and may face disciplinary action according to Parkland’s Student Conduct Code.How do I report someone who is not wearing a face covering or following the social distancing requirements?
If you have any safety concerns, you should reach out to your faculty, supervisor, or Dean of Students office at deanofstudents@parkland.edu.Will the College provide masks for students?
Parkland is not providing masks for every student, as most individuals have a particular style or type that works well for them. If a student is on campus and has an issue with their personal mask, the college may be able to provide them with a disposable mask for the day. These individuals should inquire with the nearest faculty or staff member or the Office of Public Safety about a disposable mask.Will the College provide masks for employees?
Employees required to be on campus will receive two employer-provided face coverings.What other safety practices should students and employees follow to reduce the transmission of COVID-19?
  • Practice social distancing of more than six feet whenever possible (required on Parkland’s campus).
  • Practice frequent hand washing or hand sanitizing (though washing is preferred, and sanitizer must be at least 60% ethanol).
  • Practice self-screening for COVID-19 symptoms daily, especially of temperature, cough, shortness of breath, or difficulty breathing (required for visiting Parkland’s campus).
  • Monitor the health of individuals in your household.
Will there be extra hand sanitizing stations on campus?
Yes. Physical Plant will try to provide hand sanitizing stations at many of the campus entrances while supplies last.What plans are there if an individual on campus tests positive for COVID-19?
Parkland College will continue to partner with the Champaign-Urbana Public Health District (CUPHD) as we have before for infectious diseases on campus, and they will have oversight of all contact tracing efforts. An infected individual is expected to isolate at their place of residence, as will faculty and staff. Employees will use their sick leave benefits and expanded leave benefits under the federal Families First Coronavirus Response Act (FFCRA) available to maintain pay status. If an infected employee is able to work remotely during their isolation period, they can continue to do so.

Q: How will Parkland address safety in the classroom?
Social distancing and safety guidelines will be enacted. Students may be divided into small groups for on-campus meetings to allow for social distancing. Courses with larger enrollment may require staggered scheduling for on-campus meetings.

Placement and Testing FAQ
How do I find out what assessments, if any, I need to take before registering for classes at Parkland College?
There are three different answers to this question, and it depends on your time frame.
  1. Email the Assessment Center, assessmentcenter@parkland.edu, and ask what assessments you need to take and you will not only get a response but a link on how to make an appointment, if you need one.
  2. You can make you own online appointment at registerblast.com/parkland and choose I don’t know when it asks you what exams you are signing up for.
  3. You can call the Assessment Center at 217/351-2432 and ask what assessments you need to take.
Where do I take my assessments?
There are two different options:
  1. You can take your assessments online through the Assessment Center by making an appointment at registerblast.com/parkland.
  2. You can come to campus and take your assessments in the Assessment Center by making an appointment at registerblast.com/parkland. You will need a photo ID. Seating is very limited and masks are required at all times in the Assessment Center.
What do I need to take my assessments?
  • You will need a photo ID and your Parkland College application must be active.
Student Absence FAQ
Who do I contact if I am going to be absent from class?
  • Any time that you are not able to go to or log-on to class for a day, you should notify your instructor via email.
  • Good communication with your instructors is vital to being successful in college.
  • Another way to notify your instructors for absences, especially those that will be more than two days, is to submit an Absence Reporting Form to the Dean of Students (DoS) office.
  • This form has a pull-down menu that allows you to inform the DoS about the reason for your absence; whether it is due to Covid-19 symptoms, hospitalization, illness, family bereavement, car accident, doctor’s appointment, etc.
  • The office of the Dean of Students will notify your instructor of your absence and if told, will provide your expected return date. DoS needs documentation for extended absences.
Does telling the dean of students to notify my faculty mean that my absences are considered excused?
  • No, faculty will tell you what is an excused or unexcused absence based on individual syllabus and grading rubrics.
  • If absent due to pregnancy issues, please notify the Dean of Students so you may receive assistance in making up missed assignments. Advocacy agreement and documentation are needed to advance this process.
  • The Dean of Students cannot grant extensions on assignments. Please contact your instructor on those requests.
Student Engagement FAQ

Will Student Life be offering student engagement opportunities this fall?

  • Yes, Student Life will offer a variety of events and activities this spring. These include Welcome Week activities, recognized Student Clubs and Organizations, Student Government, and the Student Leadership Academy. Activities will primarily be offered in a virtual environment with some in-person options available. Check out the Student Life webpage for a full list of offerings.
  • In-person activities will be limited to no more than 20 participants or less depending on available space and ability to create appropriate physical distancing.
How do I join a student club/organization?
  • The list of current student organizations is always changing. The most up-to-date information can be found on our website. Once you are on the site, click on clubs and organizations for full details.
  • To learn more about student organizations or to contact an individual organization, visit Clubs and Organizations.
  • If you are interested in starting a new student organization, please email jclark@parkland.edu.

Where can I find the Prospectus?

The Prospectus News is being produced on our online platform prospectusnews.com.

Can I join or write for the Prospectus?

Students can always submit their work for publication to prospectus@parkland.edu. The Prospectus staff is currently accepting new applicants for Spring 2021. For more information visit https://www.prospectusnews.com/work-with-us/.

I am interested in advertising in the Prospectus.
Please contact Josh Clark at jclark@parkland.edu for more information.


What resources does the Wellness Center Offer?

A lactation room, meditation room, and a wellness education center are all located within the wellness center in Student Life (U111) and may be scheduled by appointment. Students also receive a membership to CampusWell, which is an online wellness resource. For more information about connecting to these resources, contact wellnesscenter@parkland.edu.

How can the wellness coordinator help me?

If you have questions about personal wellness, the wellness coordinator can help guide you to resources or help you put together a personal wellness plan that covers topics such as time management, stress management, physical and nutritional well-being, food security, etc.

Does Parkland offer student health insurance?
Parkland College does not provide student health insurance; however, we work closely with the Champaign Urbana Public Health District and can help facilitate care through their center.


Does Parkland have housing?

  • Parkland does not provide housing and is not connected or responsible in any way with the properties in the community. An apartment lease is between the student and the apartment complex.
  • A list of student-centered housing options in the Champaign-Urbana community can be found at www.parkland.edu/studentlife under housing. These apartments assist with roommates and provide individual leases for students. Tips to consider when looking for an apartment and before signing a lease can also be found on this site.
Student ID FAQ
PARKLAND COLLEGE IDHow do I get my Parkland College ID/Clinical Badge?
  • The ID station is located at the Welcome Desk in the U building Atrium. In order to get a Parkland College ID, you must be currently enrolled in classes or be employed at Parkland College.
  • Please bring another form of picture ID for verification (driver’s license, state ID, passport, school ID)
  • The ID station will be open M-F 9 am–5 pm (until 6 pm on Monday and Thursday)
  • If you lose your card, there is a $5 replacement fee for the first two times and a $15 fee for the third time.
Is Parkland going to begin conducting COVID-19 saliva testing utilizing technology developed by the University of Illinois? At this time, we do not have plans in place for Parkland to act as a testing provider. While the University of Illinois has obtained FDA emergency use approval for saliva testing, there are still unanswered questions about the availability, cost, and personnel resources that would be needed for any other institution to support its own testing operation. We are hopeful that the rapid test will soon be readily available across the state of Illinois to provide more timely health information on a broader scale.

The college's spring plan is contingent upon the district remaining in Phase 4 of the Restore Illinois plan and is thus subject to change. The college will be in timely communication with the campus community regarding any developments that will impact instruction. Students can nonetheless expect a high quality of instruction and connection with faculty this spring.

For information about COVID-19 please go to: https://www.parkland.edu/covid19