(800) 609-8056 info@factsmgt.com Nelnet Business Solutions customer service representatives are available
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Please do not assume your balance will automatically be adjusted if financial aid is received or a class is dropped or added. You should review your agreement balance online through My FACTS Account or call the Parkland College Business Office at (217) 351-2233 to confirm the change. |
IMPORTANT! Call NBS at (800) 609-8056
to make any changes to your address, phone, or banking information.
If
you have questions regarding your NBS agreement please
contact NBS directly or view your agreement online
through My FACTS Account. To access My FACTS Account, follow the instructions located on the NBS Confirmation
Letter or e-mail. If you have questions regarding your financial
aid award or tuition balance, please call the Parkland
College Business Office at (217) 351-2233.