Job Outlook
In the state of Illinois, Computer Support Specialists are considered a "Best Bet" occupation - one that provides a high rate of job openings and pays well for a 2-year degree.¹ Job growth among Microcomputer Support Specialists reflects the rapid evolution of technology. The explosive use of computers has created demand for specialists who provide advice to users, as well as for the day-to-day administration, maintenance, and support of computer systems and networks. As computers and software become more complex, support specialists will be needed to provide technical assistance to customers and other users. Job growth will continue to be driven by the ongoing expansion of the computer system design and related services industry, which is projected to remain one of the fastest-growing industries in the U.S. economy.*

Earning Potential
In 2007, Microcomputer Support Specialists earned an average of $45,300 nationally and $49,600 in Illinois.*

Academic/Career Advancement
Experienced Microcomputer Support Specialists with experience, certification, or advanced education may progress to network administrators, software engineers, or computer engineers. Parkland also offers transfer agreements with Southern Illinois University (SIU) and Eastern Illinois University (EIU). Microcomputer Support students can transfer their A.A.S. toward a B.S. in Information Systems Technologies (SIU) or a B.S. in Career and Organizational Studies (EIU). Opportunities to earn higher degrees are also available through 2+2 agreements with other colleges and universities such as Franklin, Greenville, and Regis.