Student Technicial Assistance & Resources
Home  :  STAR  
Need assistance in navigating and using our systems? Having problems logging in to complete your assignments? STAR is here to help! We believe that technology should support your learning experience and that’s why we’re here to help you overcome any technology obstacles you might face.
In-person Assistance in the Parkland Library:
Semester hours unless otherwise noted:
  • Monday-Thursday: 9 am to 6 pm
  • Friday: 9 am to 12 pm

The STAR helpdesk observes the following holidays:

Martin Luther King Jr. Day, Spring Break Day, Memorial Day, July 4th Holiday, Labor Day, Thanksgiving and Winter Break.

Virtual Assistance:

Online Help Request Form
Please Note:
If you fill out our online help request form, we will generally respond within one business day. For emergencies or immediate assistance, please call our Hotline during our hours of availability.


© Parkland College
2400 West Bradley Ave | Champaign, IL 61821 | 217.351.2200 | 888.467.6065
The Mission of Parkland College is to engage the community in learning.